NDIS household cleaning
One Call is a registered NDIS provider for Household Tasks. If a plan includes Household Tasks, house cleaning may be claimable. Arranged with Aeiden directly, and delivered by screened, police-checked cleaners.
Is it covered?
In many cases, yes. House cleaning generally sits under Household Tasks (part of Assistance with Daily Life). It can be funded where it relates to a person's disability and their plan includes that support.
Not sure if it is in the plan?
Your support coordinator or plan manager can confirm whether Household Tasks is funded and how to use it. We are happy to talk it through, but we do not give plan or financial advice.
What we clean
Regular or one-off, arranged around what suits you.
Benches, surfaces, sinks and general tidying, kept clean and hygienic.
Basins, showers, toilets and floors, cleaned thoroughly.
Vacuuming and mopping through living areas and bedrooms.
Washing, folding and general tidying to keep the home comfortable.
Agency-managed?
Because One Call is an NDIS-registered provider, agency-managed (NDIA-managed) participants can use us, as well as plan-managed and self-managed. Unregistered cleaners cannot take agency-managed participants, so being registered genuinely widens who we can help.
You can confirm our registration (4-KMM12U1) on the NDIS Commission provider register in about 30 seconds.
What is included
A straightforward list of what happens on a cleaning visit, so there is no guesswork before we arrive.
Kitchens get benches, surfaces and sinks wiped down, with general tidying around the space. Bathrooms get basins, showers, toilets and floors cleaned through properly. Floors across the rest of the home are vacuumed and mopped. Laundry work covers washing and folding where that is part of what has been arranged. General tidying rounds it out: bringing a home back to a liveable, comfortable state rather than leaving it half-done.
What is actually included on a given visit depends on what has been arranged and, where the NDIS is funding it, on what a plan supports. We will confirm the specifics with you before a cleaner is booked, so there is no surprise about what is and is not covered on the day.
Staying in scope
Cleaning has a clear edge, and we would rather be upfront about it than blur it.
Gardening and lawn mowing are outdoor work, not cleaning, and they sit outside what this page covers. Home maintenance, repairs, carpentry and the general upkeep of a property are a separate question again: a different trade, a different scope, and a different page. If that is what you actually need, see property maintenance rather than reading further here.
Keeping cleaning and maintenance as separate questions matters because a plan, a quote and a booking all need to be for the right thing. Asking for a cleaner when the actual need is a repair, or the other way round, tends to slow everything down for everyone.
Next steps
A few practical questions worth settling first, each with its own page.
If the first question is whether the NDIS will actually pay for house cleaning at all, can the NDIS pay for cleaning? walks through how that is generally assessed and what to check in a plan before assuming either way.
If cleaning is not currently in the plan, or it is unclear whether it is, getting cleaning support included in an NDIS plan sets out the practical steps, starting with what to check before raising anything at a plan review.
Once funding is settled, the next question is who actually does the work. choosing an NDIS cleaner covers what is worth asking a provider before booking, including registration and worker screening.
For the shorter, direct answers to the questions that come up most, see the NDIS cleaning FAQs.
Tell us your suburb and we will text you straight back, then call to arrange a time that suits.
Request a quoteReviewed August 2026. General information, not plan or financial advice.
