NDIS cleaning FAQs
Plain-English answers about NDIS house cleaning: whether it is covered, what is included, and how to check a provider. General information only, always confirm your own plan with your support coordinator or plan manager.
In many cases, yes, where it relates to a person's disability and their plan includes that support. See can the NDIS pay for house cleaning for the full explanation and the two tests that decide it.
Household Tasks can cover general house cleaning such as kitchens, bathrooms, floors and laundry, plus tidying, where these relate to a person's disability and are funded in their plan. One Call provides general household cleaning under this category across Greater Sydney.
Yes. Because One Call is an NDIS-registered provider (4-KMM12U1), agency-managed participants can use us, as well as plan-managed and self-managed. Unregistered providers cannot take agency-managed participants, so registration genuinely widens who we can help.
Usually by raising it with a support coordinator or plan manager, often at a plan review. See getting cleaning support included in an NDIS plan for the practical steps.
Yes, registration number 4-KMM12U1, for Home Modification and Household Tasks. See choosing an NDIS cleaner for how to check any provider's registration, including ours.
One Call covers homes and businesses across Greater Sydney. Tell us your suburb when you enquire and we will confirm and arrange a time that suits.
Both. We can arrange a single clean or regular visits, weekly, fortnightly or another schedule, around what suits you.
Gardening and some home maintenance can be funded in some plans, but they are separate from cleaning and have their own rules. Whether they are in a particular plan is best confirmed with a support coordinator or plan manager.
Call Aeiden directly for a straight answer, or request a free quote and we will text you straight back.
Call 0405 390 128Reviewed August 2026. General information, not plan or financial advice.
